We accept payment via PayPal and all major credit cards. You may pay PayPal by Visa, Master Card, American Express, or Discover. Payments should be received within FIVE (5) business days of purchase (most folks need these parts in a hurry; if you haven’t paid for it in 5 days, you probably didn’t really need it…)
PayPal is our preferred method of payment; it’s the quickest, easiest and most secure way to pay for your goods or services online. PayPal offers buyer and seller protection should there be a problem.
If you do not have a PayPal account, to get started and buy your first item with us is very easy. Simply click on the ‘Buy It Now’ button and follow the eBay checkout steps. Select PayPal as the payment method you then will be given the chance to enter your card details in to PayPal’s secure checkout in order to pay for your order. Once the payment has been made, you will then be given the opportunity to make your own PayPal account to make paying for your items one day very easy.
For shipments to fellow Tennessee residents, we are required by law to collect 9.75% sales tax (we agree, they don’t deserve it, but I’m just a little guy…).
Should there be a problem with payment please let us know.
*** FREE PRIORITY MAIL SHIPPING TO ANY USA ADDRESS!! ***
We know most folks need these parts quickly, so we ship any order out the same day if received by 10:00am CT; After that time, it will go out the next business day. Everything is shipped within 24 hours (Mon-Fri) of us receiving the order with payment.
We primarily use the Post Office for shipping, but will occasionally use FedEx Ground for heavier items shipping to the West Coast and Northern states. We will be able to upload the tracking information to eBay to be able to track your shipment. We ship to the address on record in PayPal unless other arrangements have been made.
We will be able to ALWAYS do our best to make sure the items arrive safely and in a timely manner, but PLEASE don’t “ding us” for Post Office foul-ups… Unfortunately, we don’t have much control over the Post Office and the way they do things; if we did, it would be ‘different’ – not necessarily better, but different… (If there was ever a bunch that need some competition, they are the ones…). If you receive a damaged package, etc., please let us know.
We now ship worldwide; the item is sent to a logistic center in KY and shipped on from there to the rest of the world. At checkout, you will pay for the item and eBay will add overseas shipping charges, duties, taxes, etc. We are responsible to get the item to their distribution center, and eBay is responsible to get the item delivered to your country.
FEEDBACK and DSR’s:
We ask you to leave a positive reviews with great ratings! Please kindly not leave a neutral or negative reviews until you have contacted us. If you receive a damaged item, incorrect quantity/item please contact us to unravel the problem. There is never a reason to leave a negative feedback with us because we are at all times there for you if any issue may arise, and we are not happy unless you’re happy! We’re only a phone call or message away! We are confident that we have all we need to provide you with 100% satisfaction! If you have any questions or issues with your order, please contact us – we’ll unravel them for you. We aim for five star service and want you to be happy – period.
We offer a full 30 day money back guarantee. Item must be received back in new, unused, and resalable condition. Buyer must pay the return shipping; shipping insurance is encouraged, as we are not responsible for returned items lost in shipment. Upon receipt and inspection of the item to insure salability, a refund will be issued for the item. Please contact us before returning any items.
We know how hard it is to make a dollar, and know, especially in this economy, how important it is for you to make that dollar last. We feel that most people are looking for pretty much the same thing when they are spending their hard earned dollars; before they buy anything, they want to be sure that they are buying a quality product that will be delivered in a timely fashion, and that the person who is selling it is not some fly by night operation. They want to know that if anything is wrong, they are able to get help or even get their money back. They want to believe that if the person they are doing business with makes a suggestion or gives advice on a problem, they are doing it to help the person calling, not just to say anything to put another dollar in their pocket.
Our philosophy is rather simple: we genuinely care about our customers, and we try our best to help them solve their problems as cheaply as conceivable. If that means selling a part instead of a new piece of equipment, we are glad to do that. We’ve at all times found that if people see that we have their best interests at heart, they will do business with us again. If we sell a part for a lift chair or bed today, and that transaction was handled to their satisfaction, they may buy something else from us next month. In fact, we spend a good part of our days talking folks out of buying a more expensive part, if something that sells for less will work better for them. As the testimonials we receive can attest, it certainly has worked well for us so far, and we don’t plan on changing anything. We appreciate your business, and We will be able to do our very best to help in any way conceivable.
If any questions at all, please contact us via the eBay “ask a question” link. We will be able to reply to you just as fast as our little fat fingers can type, but no later than 24 hours on weekdays and just as soon as conceivable on the weekend.
Thanks for shopping us! We truly appreciate your business!!