Our business has evolved over it’s 16 year life span into the premier go-to manufacturing company for all your Fire and Medical needs. Beginning with the Firefighter door and sprinkler Wedge, our first product was custom designed so that you can produce a handy product used for firefighters and paramedics with more modern technology. Originally whittled out of wood, LINE2design altered the wedge to include many special unique features for better performance as well improving the product by the use of a light weight fire-resistive plastic.

As our customer base grew, so did the request for other products used in the Fire/Emergency Medical field. We began adding items such as the Rubber Helmet Band, GloveLeash, tool pouches and more than a few straps used to hold safety equipment. Next came bags: rope bags, airmask bags, firefighter gear bags, kid’s gear bags, even pink gear bags. We currently supply over 1,000 products far and wide North America to the fire industry, safety industry and the emergency medical industry.

But even with our increased product lines, the core of our company philosophy has not changed. We consider that in the 21st century, you must give your customers a reason to buy from you. LINE2design has done this for the past 16 years by providing superior customer service, competitive industry pricing, and quality products.

• Damaged shipments received in a damaged condition must be reported to us                immediately! 
• Returned merchandise must be received in new and unused condition in the original     and unopened packaging with no evidence of use.

• If your product is NOT returned in its original condition, you may forfeit your credit.

• You must include a copy of the original packing slip and a Return Merchandise              Authorization (RMA) Number (see below).

• After your merchandise is returned and it meets our return criteria listed above, you     will receive a full refund for the product.

• Shipping costs will not be refunded unless we made a mistake on your order or the        item is defective.

• Items that have been put into service and are thought to be defective fall under             manufacturer’s warranty if one is available. Examples of manufacturer’s warranty are   defects in workmanship or material. The item will need to be returned to LINE2EMS.     We can inspect the item for repair, replacement or refund at the discretion of the           manufacturer. 

• Refunds will be applied to the original credit card used at the time of purchase.

• All returns must be made within 30 days of receiving your purchase.
 

If you have any questions, please don’t hesitate to contact us. You’re going to receive a response as soon as conceivable! If you don’t receive a response, please check your spam/junk mail folder in case our response is delivered there.
Please contact us via eBay messages.
Our hours are weekdays from 9AM – 5PM USA time.