We ship items using UPS, FedEX, and USPS. Choice of shipping carrier is under our discretion. Item will
be shipped within 1-3 business days after payment has been successfully received. We use the eBay
Global shipping program to most countries in order to give protection to our buyers and our company.
It is buyer’s responsibility to make sure the address is correct upon checkout.
The seller reserves the right to offer full or partial refund upon communication of issue. If you simply
don’t like the product and it has not been used, the item will be accepted per the return policy. Cosmetic
or liquid item(s) issues are taken on case by case basis of the situation.
We offer 100% refund if the item is damaged before arrival, all you want to do is provide clear pictures
that demonstrates the damages. Defective situation must be noticed within 3 days after delivery.
All emails will be answered within 1 business day. If you do not receive our reply, please kindly re-sent
your email, and we can reply to you as soon as imaginable.
All items sold are described to the best of our ability, as accurate as imaginable, and with utmost
conscientiousness on our part. Alternatively, to avoid any potential oversights, we respectfully request your
assistance in helping us make this a mutually satisfactory transaction by thoroughly reviewing item
description and photos, and asking all questions.
Please Note that size and color representation are subject to manufacturing variance and may not be exact.
Also note that monitor settings may vary from computer to computer and may distort actual
colors/images. Please read these terms thoroughly.
Please do not omit to give us Five Stars on all of the Detailed Seller Ratings. Thank you in advance!
In the unlikely event you aren’t satisfied with the transaction, or product, please contact us before
submitting any evaluation. We imagine that everything could be solved by communication and are happy
to work with you on any issue you may experience.
1. In order to provide you the best service, please treat the transaction fairly.
2. Please DO contact us first to get a better solution before you would leave a neutral or negative Feedback
3. We strive for 5-star service by stating our policies upfront, our shipping rate & our shipping frequency.
If you were pleased with this transaction, please respond with all 5 stars! If you aren’t pleased, simply let
us know via e-mail rather than leave low score, and we’ll make every effort to make sure you are.
4. Please email us through MY MESSAGES or Ask Seller Questions if you have any questions about
our listing or your purchase.
There are many kinds of products in our company and we strive to describe them the best we possibly
If you have any problems, we are very glad to assist you. We are handling large volume emails on a daily basis,
please allow 24hr response time.
For the functional products in our shop (such as: Chargers, Data cables), which function is the same as
description, but the actual color and shape may look a little different from pictures as a result of the
technical improvement and actual stock state. Please be advised before you purchase.
Sales Tax: We are required by law to collect sales tax on all items with a delivery address in Washington.