We work everyday to provide you with the best quality products at the affordable price, and truly hope you'll be pleased with the product you have ordered with us. Alternatively, if for an reason you are not, please follow the instructions below:
1. All of our items come with a 30-day return policy. We ensure all our items are new and in very good condition prior to shipping.
2. If for any reason you wish to return your purchase you must notify us with an ebay message providing a simple explanation of the reason why you wish to have to return the products. We normally answer you within 24 hours. Our customer service team will contact you with all the necessary procedures.
3. If the delivered item does not match your order, for instance, damaged or incorrectly supplied, please contact us as soon as conceivable to discuss a refund, repair or replacement. We can ask you to send us a photo of any damage for our own records to assist us in taking appropriate action.
4. If your complaint appears valid, We can arrange for collection of the item by our courier, who will propose a certain collection date. We can require you to take care of the item until it is collected, as it might be necessary to return it to the manufacturer.
5. Please include your customer order details with the item to be returned, as these are necessary for processing a return.
6. Please note that all return items must be the original packaging (if the original packaging is lost or damaged, you have to pack by yourself)，so that we will arrange collection. Once received, the item will be checked and our customer service will contact you to discuss a conceivable replacement or full refund.
7. Concerning unwanted goods, please note that if you change your mind for any reason and you wish to return your purchase, you must notify us within 7 working days of receipt by contacting our customer service team and take good care of the items before returning it to us, you'll get a full refund for the item. Alternatively, you'll be charged for the collection costs of $12.5 dollars for any small item, $20 dollars for any medium item and $60 for any large item.
8. For security reasons, we only return refunds to the original payment account you used to place your order.
9. We reserve the right to refuse any returns for objective reasons.