Tracking number will be automatically updated by ebay and can be found in your order detail.

Please contact us before opening a case, there is all the time a solution for any problem.

Please contact your local usps if the item is delayed, we do not have any power to locate the item. You’ll be able to contact us and we can regulate the package. 

Samples are limited supply. If you haven’t received your samples, contact us before hand and we can send them to you as soon as we have them in stock again.

Thank you very much for your business and we can continue to provide you with low prices on supps.


Import taxes:
You may have to pay import taxes and/or customs duties. You might also be required to pay a brokerage (handling) fee for the shipment. These charges are separate from your shipping charge and You’ll be billed directly for them by the customs office of your country.

Your shipping address, phone number and email address:
Please make sure your shipping address, phone number and email are full and complete. The phone number or email may be used by the shipping company to contact you in case they have problems delivering your order.  Lombardi Nutrition, is not responsible if you incorrectly enter your address on your order and will not be responsible for your parcel if it is incorrectly delivered as a result of this.

Customs information:
Lombardi Nutrition will not be liable for packages refused or held by customs for delivery.
We request that you contact your customs office and ask about import regulations and restrictions before placing your order. It is important for you to turn into familiar with Customs policies for your specific country before ordering.
Customs regulations differ by country and not knowing their regulations can result in your order incurring high import duties, the delivery being delayed or even returned. Please check with your Customs office to see if your country permits the shipment of the products you are planning to order from us and if any additional licenses or permits are needed.

Please Note:
If your order is returned to us because of a banned/restricted products policy, a improper address, refusal to pay customs fees, refusal to accept the order or because no one was there to accept delivery of your order, we can refund your order as follows: You’ll be refunded the total amount of the order, minus the original shipping charge.
If the cost to return the product to us is larger than the cost of the refund due, we can instruct the carrier to abandon the order and there will be no credit for the order. If the product(s) is seized by customs, there will be no credit processed for the product(s).
Refunds will not be issued until the returned packages are physically in our warehouse. All items must be received in original/sealed condition.


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